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Wednesday, February 12
 

8:00am IST

Registration and Networking
Wednesday February 12, 2014 8:00am - 5:30pm IST
Upper Lobby Hotel Grand Hyatt, Mumbai

9:15am IST

Inaugural Session - NASSCOM Social Innovation Honors
The inaugural session at NILF 2014 will kick-off with key officials from NASSCOM outlining the state of the industry in India and key priorities for NASSCOM. The keynote address will be delivered by Dr Raghuram Rajan, Governor, RBI who will share his insights on global economics and what lies ahead for India, financial inclusion and role of technology as well as the opportunity for the banking sector with new banking licenses.

NASSCOM Social Innovation Honors run by the NASSCOM Foundation will be presented at the inaugural session. These awards recognize and showcase innovations that aim to impact society in a positive manner by utilizing information and communications technologies (ICT).

Speakers
avatar for R Chandrasekaran

R Chandrasekaran

Vice Chairman, NASSCOM & Executive Vice Chairman, Cognizant
Chandrasekaran has over 25 years of experience in the global information technology industry. Currently, Chandrasekaran is the Group Chief Executive, Technology & Operations at Cognizant, which is a part of the NASDAQ 100 and S&P 500 indices, and the Fortune 500 list. His experience... Read More →
avatar for R Chandrashekhar

R Chandrashekhar

President, NASSCOM
R Chandrashekhar is President of NASSCOM, the premier trade body for the IT-BPO Industry in India. He had been Chairman of the Telecom Commission and Secretary in the Department of Telecommunications in the Ministry of Communications & Information Technology, Government of India... Read More →
avatar for Krishnakumar Natarajan

Krishnakumar Natarajan

Chairman, NASSCOM & CEO, Mindtree
Krishnakumar Natarajan (KK) is the CEO and Managing Director of MindTree. MindTree is a listed entity. It is amongst the Top 20 Software exporters as per NASSCOM ranking From Aug 1999 to March 2007, KK served as President– IT Services for MindTree. He took over as CEO in April... Read More →
avatar for Dr. Raghuram Rajan

Dr. Raghuram Rajan

Governor, RBI
Dr. Raghuram Rajan is the 23rd Governor of the Reserve Bank of India. Previously he served as the Chief Economic Advisor to the Government of India. Rajan was Economic Counselor and Director of Research (chief economist) at the International Monetary Fund from 2003 to December 2006... Read More →


Wednesday February 12, 2014 9:15am - 10:20am IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

10:20am IST

The Conference Agenda and What you can’t Miss
Speakers
avatar for Ganesh Natarajan

Ganesh Natarajan

Program Chair, NILF and Vice Chairman & CEO, Zensar
Dr. Ganesh Natarajan is Vice Chairman & CEO of Zensar Technologies, a NASSCOM Top 15 IT Services company that transforms technology and processes for Fortune 500 companies. He is a Board member of the 3.6 billion US Dollar RPG Enterprises and the Vice President of the HBS Club of... Read More →


Wednesday February 12, 2014 10:20am - 10:30am IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

10:30am IST

The Digital Enterprise - Big Data and Analytics Lead the Way!

The digital enterprise is today a reality for all leaders across industry segments. The new enterprise form has many attributes and implications, but one undeniable fact is that getting value depends on analyzing and acting on data. The process by which organizations do that is changing dramatically in many organizations. We are moving from a back-office, slow, human-crafted approach to analytics (“Analytics 1.0”) to big data analytics (2.0) to a combined approach that works at speed and scale (3.0). In this presentation, Tom Davenport will describe the overall role of big data and analytics in the digital enterprise, and how the role has changed over time. He will discuss the key attributes of the Analytics 3.0 environment, and will mention several leading companies that have already made this shift. He will also discuss the implications of this approach for software and services providers.


Speakers
avatar for Thomas H Davenport

Thomas H Davenport

President’s Distinguished Professor of Information Technology and Management, Babson College
Tom Davenport is the President’s Distinguished Professor of Information Technology and Management at Babson College, the co-founder of the International Institute for Analytics, a Fellow of the MIT Center for Digital Business, and a Senior Advisor to Deloitte Analytics. He was among... Read More →


Wednesday February 12, 2014 10:30am - 11:30am IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

11:15am IST

Building a Culture of Leadership
Limited Capacity seats available

Gurukul:
Leadership is widely recognized as a key success factor in individual, team and organizational effectiveness. More often than not, leadership development practices centre only on a course or a workshop. However, leadership development must be supported throughout an organization, through its culture and values; practices; mind set and behaviours of existing leaders. How can an organization build leadership capacity that is viewed as a source of sustainable competitive advantage and also demonstrates a high degree of senior executive ownership? How do you make everyone a responsible leader? A key starting point would be to involve the organization in defining core leadership behaviours that support it’s desired culture. The leadership development efforts must be aligned with business goals to maximize the performance and should be taken as an investment in human capital. The more comprehensive the efforts, the better the financial results will be in critical measures such as employee retention, shareholder returns, growth in market share and revenue generation.

Developing a Leadership culture does not happen overnight, it takes focus, commitment, and requires consistency of thought and action and this is what the Gurukul by Harsh Mariwala, Chairman & Managing Director, Marico Industries, would attempt to address.

Speakers
avatar for Harsh Mariwala

Harsh Mariwala

Chairman & Managing Director, Marico Industries
Harsh Mariwala leads Marico Limited (Marico) as its Chairman and Managing Director. Over past 3 decades, Harsh Mariwala has transformed a traditional commodity driven business into a leading Consumer Products & Services Company, in the Beauty and Wellness space. Marico markets leading... Read More →


Wednesday February 12, 2014 11:15am - 12:15pm IST
Grand Salon Hotel Grand Hyatt, Mumbai

11:30am IST

Networking Tea/Coffee Break
Wednesday February 12, 2014 11:30am - 12:00pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

12:00pm IST

Global Megatrends and Game Changers
• Restructuring of the global economy;
• Growing bumps and dangers;
• Divergent demographics;
• Emergence of new revolutionary technologies;
• Resource crunch and environmental degradation; and
• The rapidly growing power of individuals over corporations and governments

The objective of the keynote is to understand what these changes mean for countries, companies, and individuals in terms of who will thrive in the new era.

Moderators
avatar for Saurabh Srivastava

Saurabh Srivastava

Chairman, Steria India
Mr. Saurabh Srivastava chairs the Indian operations of Steria. He founded and chaired IIS Infotech which was listed, post merger, as Xansa on the London stock exchange, till it was acquired by Steria. He has since founded/invested in over 50 start-up ventures. He serves/has served... Read More →

Speakers
avatar for Dr. Anil Gupta

Dr. Anil Gupta

Michael Dingman, Chair of Global Strategy & Entrepreneurship, Smith School of Business, The University of Maryland at College Park
Dr. Anil K. Gupta is widely regarded as one of the world’s leading experts on strategy, globalization and entrepreneurship. He is ranked by Thinkers50 as one of the world’s “most influential living management thinkers” and has been named by The Economist as one of the world's... Read More →


Wednesday February 12, 2014 12:00pm - 12:45pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

12:00pm IST

The Path to Customer Experience Maturity
Limited Capacity seats available

Speakers
avatar for Craig Menzies

Craig Menzies

Principal Analyst, Forrester
Craig serves marketing and strategy professionals and is the lead customer experience analyst for Australia, New Zealand, and Southeast Asia. Craig also researches on behalf of and advises professionals in other key marketing and strategy roles, including eBusiness and channel strategy... Read More →


Wednesday February 12, 2014 12:00pm - 1:00pm IST
Boardroom I Hotel Grand Hyatt, Mumbai

12:45pm IST

Networking Lunch
Wednesday February 12, 2014 12:45pm - 1:45pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

1:00pm IST

Future of Healthcare - NASSCOM NATHEALTH Session
Wednesday February 12, 2014 1:00pm - 2:30pm IST
Grand Salon Hotel Grand Hyatt, Mumbai

1:45pm IST

Outsourcing 2020 — Get Your Vision Right for the Future
Limited Capacity seats available

Speakers
avatar for Helen Huntley

Helen Huntley

Research Vice President, Gartner
Helen Huntley is a Vice President in Gartner Research and currently provides analysis on global(offshore), nearshore, domestic and rural outsourcing, staff augmentation/contingent labor, sourcing strategy, assessing outsourcing readiness, contract terms and conditions, evaluation... Read More →


Wednesday February 12, 2014 1:45pm - 2:45pm IST
Boardroom I Hotel Grand Hyatt, Mumbai

1:45pm IST

Ten Technologies to Transform India
India's IT industry is a world leader in technology-based innovation. Yet, the lives of millions in India remain untouched by its power. Looking ahead, disruptive technologies will reshape profit pools and value chains around the world. In the coming decade, ten technologies can transform India and achieve growth, governance and greater inclusion. This session will explore how these technologies can revision health care, education and financial services to achieve massive economic and social impact, and what governments, industry and IT players can do differently to capture this opportunity.

Moderators
avatar for Noshir Kaka

Noshir Kaka

Managing Director, McKinsey & Co
Noshir Kaka is the Managing Director of McKinsey and Company’s India office and the global leader of its Outsourcing and Offshoring practice. He also heads McKinsey’s Business Technology Office in India. After joining the Firm in 1994, he worked in South Asia, US, UK and India... Read More →

Speakers
avatar for Suhas Bhide

Suhas Bhide

GM – Global Delivery, IBM
At IBM, Suhas manages the Global Delivery Center in India, with responsibilities across operations, strategy and growth. His agenda includes the building of an industry-leading, technology-ready, customer-focused competitiveness for IBM’s Global Delivery engine in India for Consulting... Read More →
avatar for Barun Mohanty

Barun Mohanty

Managing Director, International, Michael & Susan Dell Foundation India
Barun oversees the foundation’s international operations and giving (through grants and investments) efforts in South Africa and India, to transform the lives of children living in urban poverty through better health and education, and improve the economic stability of poor urban... Read More →
avatar for Ramesh Ramanathan

Ramesh Ramanathan

Chairman, Janalakshmi
Ramesh Ramanathan is a social entrepreneur and works on urban issues in India. He is co-founder Janaagraha Centre for Citizenship and Democracy, a non- profit focused on transforming quality of life in Urban India. He is also chairmen of Janalakshami Social Services, a not-for-profit... Read More →


Wednesday February 12, 2014 1:45pm - 2:45pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

2:40pm IST

Capturing Value from the Digital Opportunity
Limited Capacity seats available

Masterclass:
• Discuss the digital disruption that is fundamentally changing how companies operate and how the value chains are getting redesigned
• Preview some use cases of how digital has impacted select industries in key functions and understand the potential opportunities for players in the technology and IT space
• Discuss implications for technology players in terms of offerings, capabilities, go-to-market strategies and business models.

Speakers
avatar for David Dean

David Dean

Senior Advisor, BCG
David Dean joined The Boston Consulting Group in 1985. For several years he was a Senior Partner in the firm and is a former leader of BCG's global Technology, Media and Telecommunications Practice. For over 25 years David Dean has worked with many leading high-tech and telecommunications... Read More →


Wednesday February 12, 2014 2:40pm - 4:00pm IST
Grand Salon Hotel Grand Hyatt, Mumbai

3:00pm IST

Future Shock: Understanding the Dynamic Nature of Risk and our Appetite
Limited Capacity seats available

Leader to Leader:
• Understanding the dynamic nature of risk, and our changing appetite towards it
• Technology Shocks: The best technologies that will have a profound effect on the way we live.
• Future proofing against the current and future needs of business.

Moderators
avatar for Som Mittal

Som Mittal

Former President, NASSCOM
Som Mittal is the former Chairman and President of NASSCOM, the premier trade body for the IT-BPM Industry in India. He held the position of President, NASSCOM from 2008- 13 and steered the industry through one of its most challenging phases. Som has held corporate leadership roles... Read More →

Speakers
avatar for Pramod Bhasin

Pramod Bhasin

Vice Chairman, Genpact
Pramod is currently the Founder and Vice Chairman, Genpact and Chairman, The Skills Academy. Pramod founded Genpact - formerly GE Capital International Services, in 1997 and was the President & CEO of Genpact till June 2011 and is currently the Vice Chairman. He is considered the... Read More →
avatar for Vivek Chopra

Vivek Chopra

Chief Executive & Member of Board, L&T Infotech
Mr. Chopra is responsible for services in the areas of Energy & Utilities, Hi-tech & Consumer Electronics, Consumer Packaged Goods, Retail & Pharmaceuticals, Auto & Aerospace, Industrial Products, SAP, Enterprise Integration, Oracle and Manufacturing Execution Systems. In his career... Read More →
avatar for Dr. Anil Gupta

Dr. Anil Gupta

Michael Dingman, Chair of Global Strategy & Entrepreneurship, Smith School of Business, The University of Maryland at College Park
Dr. Anil K. Gupta is widely regarded as one of the world’s leading experts on strategy, globalization and entrepreneurship. He is ranked by Thinkers50 as one of the world’s “most influential living management thinkers” and has been named by The Economist as one of the world's... Read More →
avatar for Dinesh Malkani

Dinesh Malkani

Vice President – Sales, Cisco India and SAARC
Dinesh Malkani is Vice President, Sales, Cisco India andSAARC. In this role, Dinesh is responsible for Cisco’sEnterprise, Public Sector and Service Provider businessacross the India & SAARC regions. In addition to drivingsales, his responsibility will be to drive alignment,increase... Read More →


Wednesday February 12, 2014 3:00pm - 4:00pm IST
Boardroom I Hotel Grand Hyatt, Mumbai

3:00pm IST

Leaders as Change Agents - Managing Transformation for Value Creation
The competitive pressures of globalization, new market penetration, volatile customer expectation, increasing employee expectations, credit markets tightening and economic uncertainties - all demand organizations to transform the way they run their businesses today. Tomorrow’s business leaders will need to be nimble for architecting the organizational and process changes to position their companies for growth and profitability in an increasingly global and complex business environment.

The objective of the panel is to focus on the outlook, roles and responsibilities of the Young CEOs to be a successful change leader.

Moderators
avatar for Shereen Bhan

Shereen Bhan

Delhi Bureau Chief and Head, CNBC - TV18
Shereen Bhan is the Delhi Bureau Chief and Managing Editor of CNBC-TV18, India. She joined UTV news and current affairs division and produced shows like We the People for Star TV and Line of Fire for Sab TV. Her stint with CNBC-TV18 began in December 2000. Bhan anchors and produces... Read More →

Speakers
avatar for Rajiv Bajaj

Rajiv Bajaj

Managing Director, Bajaj Auto Ltd
Rajiv Bajaj graduated first in class, with distinction, in Mechanical Engineering from the University of Pune in 1988, and then completed his masters in Manufacturing Systems Engineering, with distinction, from the University of Warwick in 1990. He has since worked at Bajaj Auto... Read More →
avatar for T K Kurien

T K Kurien

Chief Executive Officer and Executive Director, Wipro Limited
T K Kurien (TK) is the Chief Executive Officer of IT Business and Executive Director, Wipro Limited. TK is also a member of the Wipro Corporate Executive Council. With over 27 years of global diversified experience, which includes the 10-years he has been with Wipro, TK has been... Read More →
avatar for R Mukundan

R Mukundan

Managing Director, Tata Chemicals
Mr. R. Mukundan, Managing Director of Tata Chemicals Limited, joined Tata Administrative Service in 1990, after completion of MBA from FMS, Delhi University. He is an Engineer from IIT, Roorkee and an Alumnus of Havard Business School. During his 23 year career with Tata Group... Read More →
avatar for Shivinder Singh

Shivinder Singh

Vice Chairman, Fortis
Shivinder Mohan Singh is the Executive Vice Chairman of Fortis Healthcare Limited, a leading healthcare delivery providerin India and the Asia-Pacific region. Mr. Singh led the company’s first hospital at Mohali as its COO in 2001.Together with key greenfield projects, he spearheaded... Read More →


Wednesday February 12, 2014 3:00pm - 4:00pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

4:00pm IST

Networking Tea/Coffee
Wednesday February 12, 2014 4:00pm - 4:30pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

4:00pm IST

Digital Transformation – Opportunities in Europe
Limited Capacity seats available

In this new age, digital technology has already become the defining transformational force. The session will discuss as to how the adoption of digital technologies across industry sectors and economies in Europe will increasingly drive productivity, sustainable growth and innovation throughout the European economy in a myriad of ways. And how companies can explore this opportunity!

Moderators
avatar for Ulrich Bäumer

Ulrich Bäumer

LL.M.Partner & Attorney-at-Law, Osborne Clarke 
Ulrich Bäumer is a partner in the technology group of the international law firm Osborne Clarke. He advises the clients of the firm mainly in the area information technology and outsourcing. He drafts and negotiates complex international IT project (especially outsourcing) contracts... Read More →

Speakers
avatar for Julian David

Julian David

Chief Executive Officer (CEO), TechUK
Julian is the CEO of techUK. Julian was appointed as the director general of Intellect in March 2012 and led its transformation to techUK in November 2013. techUK represents the companies and technologies that are defining today the world that we will live in tomorrow. More than 850... Read More →
avatar for Francois Enaud

Francois Enaud

CEO, Steria
After graduating in civil engineering from L’EcolePolytechnique and L’EcoleNationale des PontsetChaussées, François Enaud began his career in 1982 with Colas, world leader in road construction and maintenance. He joined Steria in 1983 as an Engineer. In 1991, he was placed in... Read More →
avatar for Klaus Holzhauser

Klaus Holzhauser

SVP – IT Services Markets, PAC Germany
Klaus Holzhauser joined PAC in September 2006 and has been working in the SITS industry since 1994. His role and responsibility include application management and is the head of PAC’s manufacturing research with a personal focus on automotive as well as near-/ offshore research... Read More →
avatar for Dr. Udo Murek

Dr. Udo Murek

Head of Procurement & Trade Services, Bayer Business Services GmbH
Dr. Murek joined Bayer in central IT in 1992. Then he was working as a Program Manager at SAP implementation Bayer Polymers. From 2002 to 2007 – he was the CIO Bayer Polymers / Bayer MaterialScience. And in 2007,he became the Head of Business Unit "Procurement & Transport" in Bayer... Read More →
avatar for Diederik (Dik) Vos

Diederik (Dik) Vos

CEO, SQS AG
Deiderik Vos (born 1964) has been CEO of SQS since October 2012. He is responsible for the company’s strategy and the management of the Group Management Board. Dik Vos was appointed to the SQS Management Board in March 2011 and started in SQS as COO, responsible for global sales... Read More →


Wednesday February 12, 2014 4:00pm - 5:00pm IST
Grand Salon Hotel Grand Hyatt, Mumbai

4:30pm IST

Latin America and Caribbean Opportunities for Growth
Limited Capacity seats available

The economic prosperity in the Latin America region and the adoption of technology by the countries in the region is slowly but surely creating opportunity for Indian IT industry. The region is on a transformational path with greater spending on emerging technology areas such as cloud computing, social web, mobility and big data. The region has the necessary baseline infrastructure and skill sets to develop a local IT industry and unlock a huge market potential.

Moderators
avatar for Anupam Govil

Anupam Govil

Managing Director, Avasant
Anupam Govil is a Partner with Avasant, a Sourcing Advisory firm and President of Avasense, a Sourcing Governance software company (wholly owned subsidiary of Avasant). At Avasant, Anupam manages the Globalization practice, providing ICT and BPO sector development and investment promotion... Read More →

Speakers
avatar for Augusto Castellanos

Augusto Castellanos

Director, Proexport Colombia
Economist and Political Scientist at the University of the Andes, with Master in Economics from the same university. He had served as a consultant to one of the most important Colombian foreign trade consultancy (2005), promoting the Free Trade Agreement with United States and Colombia... Read More →
avatar for Vicente Fox

Vicente Fox

Former President, Mexico
Vicente Fox served as President of Mexico from 2000 to 2006. The first candidate from an opposition party to be elected president since 1920, he garnered 42 percent of the vote, marking the first time that the then-dominant Institutional Revolutionary Party had lost a presidential... Read More →
avatar for Varun Maharaj

Varun Maharaj

Chief Executive Officer (CEO), Trinidad & Tobago International Financial Centre Management Company Limited
Varun Maharaj brings to the Trinidad and Tobago IFC, an outstanding track record of over twenty years experience as a senior executive in business and portfolio growth in commercial and private banking and investments. He is leading the company in its development of the financial... Read More →
avatar for Fabrizio Opertii

Fabrizio Opertii

Chief of Trade and Investment, Inter-American Development Bank
Fabrizio is Chief of the Trade and Investment Unit of the Integration and Trade Sector at the Inter-American Development Bank (IDB), where he supervises an operational team in charge of a large portfolio of international trade and foreign direct investment promotion projects in Latin... Read More →
avatar for Sandip Sen

Sandip Sen

Global CEO, Aegis
Sandip is a serial entrepreneur and has been in the Technology, Telecom and Outsourcing industry for the over 25 years. He started his career at UB Group, India based conglomerate.   Sandip thereafter joined Hutchison as a Head of Networks and marketing, as a marketer he nurtured... Read More →


Wednesday February 12, 2014 4:30pm - 5:30pm IST
Boardroom I Hotel Grand Hyatt, Mumbai

4:30pm IST

Riding the Tech Wave: High Thrill Road to Success
Technological advances and innovation have been transforming business models and generating economic growth. The trend has thrown up options that lower barriers to market entry, create new distribution channels to open up new markets, and accelerate and expand the wired and wireless broadband networks connecting everything. Companies in all industries will begin using the new knowledge created by these tools and technologies, to increase the efficiency and flexibility of their operations and to adapt more rapidly to changing customer needs.

The objective of the session is to focus on the vertical specific technological advances, trends and innovations.

Moderators
avatar for Salil Parekh

Salil Parekh

Member - Group Management Board, Capgemini
Salil Parekh is a member of the Group Management Board of Capgemini. Capgemini is a Paris-headquartered consulting and IT services company with revenues of €10 billion, with operations in 44 countries, serving over 6,000 clients, with 125,000 employees. Salil is responsible for... Read More →

Speakers
avatar for Eros Fergonas

Eros Fergonas

Global Program Director, UBS
Eros Fregonas joined UBS in January 2011 as a member of the Global IT Advisory Board and since May 2012 acts as the Global Program Director for Industrialization. Before joining UBS, Eros spent five years at Swisscom AG as CEO of the Swisscom IT Services Group, which he transformed... Read More →
avatar for Erik Hoving

Erik Hoving

CTO, KPN
Mr Hoving is currently Group Chief Technology Officer of KPN Group. Previously Mr Hoving was Chief Strategy, Innovation & Technology Officer of KPN Group and CTO & CEO Netco at KPN Mobile International. Prior to joining KPN in 2008, Mr Hoving was the CEO of Zenitel NV in Brussels... Read More →
avatar for Stuart McGuigan

Stuart McGuigan

CIO & VP, Johnson & Johnson
Stuart M. McGuigan, currently Vice President and Chief Information Officer for Johnson & Johnson, has responsibility for shaping the Information Technology (IT) strategy and leading the global IT organization. He is responsible for working closely with leaders across Johnson & Johnson... Read More →
avatar for Jeffery White

Jeffery White

President, Cisco India & SAARC
Jeff White is President of India & SAARC for Cisco. White is responsible for sales, operations, growth initiatives andinvestments throughout the India & SAARC region. White has been with Cisco since 1997 and has held anumber of leadership positions in the US and the AsiaPacific... Read More →


Wednesday February 12, 2014 4:30pm - 5:30pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

5:30pm IST

India’s Next Billion Dollar Rocketship
The session will focus on how the drastically reduced technology cost has brought the angel investors in throngs and helped start-ups get off the starting blocks. While earlier the venture firms would take months to evaluate the risks and ROI, the reduced amount of investment now allows individual investors to put in the money and get the start-ups into the markets.

Moderators
avatar for Vineet Nayar

Vineet Nayar

Former CEO - HCL Technologies & Founder, Sampark Foundation, Sampark Foundation
Vineet Nayar is former CEO of HCL Technologies and Founder of Sampark Foundation. He is also author of the highly acclaimed management book “Employees First, Customers Second: Turning Conventional Management Upside Down” (Harvard Business Press, June 2010). Vineet currently serves... Read More →

Speakers
avatar for Vishal Gondal

Vishal Gondal

CEO & Founder, IndiaGames Ltd
Vishal Gondal is the Founder and CEO of Indiagames and is best known as the Father of Indian Digital Gaming Industry. He has served various other positions including Managing Director, Disney UTV and is also a notable Angel Investor. Vishal was listed among the top 50 executives in... Read More →
avatar for Ashish Hemrajani

Ashish Hemrajani

Founder, Bookmyshow
Ashish Hemrajani is the founder and CEO of Bigtree Entertainment has a Masters in Business Administration from, Mumbai University, Ashish started his career in 1997 at J. Walter Thompson (JWT) and worked with brands like Hindustan Petroleum and Ceat Tyres. After working at JWT for... Read More →
avatar for Arihant Patni

Arihant Patni

Managing Director, Hive Technologies
Arihant Patni is Managing Director of the Hive, an investment platform that helps fund and launch companies in big data and data analytics in India and the Silicon Valley (www.hivedata.com). He is also Managing Director of Patni Financial Advisors, a wealth management company, and... Read More →


Wednesday February 12, 2014 5:30pm - 6:15pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

5:45pm IST

IT Services Budget for 2014-15: What lies ahead?

Analyst Corner:

Based on the recently conducted survey of 400+ Fortune firms, this session will try to unearth what’s in store for IT Services vendors in the coming year. Data clearly shows that growth is coming back and year ahead looks far better than what industry has seen in last five years. But what buyers are looking for and how they will work with providers is dramatically changing. Find out:

• What are top objectives of firms from their IT systems and services contracts in coming year?

• What IT services are hot now for offshore and top contracting issues while selling them?

• What are top issues firms are working on and what they expect from providers?


Speakers
avatar for Sudin Apte

Sudin Apte

CEO and Research Director, Offshore Insights Research
Analyst advising clients on vendor selection, governance, new strategy/markets, emerging technologies... Currently researching "Digital Business Valuechain" and "CMO as Buyer for outsourcing" in addition to my regular research topics


Wednesday February 12, 2014 5:45pm - 6:45pm IST
Boardroom I Hotel Grand Hyatt, Mumbai

6:15pm IST

Global economics and what lies ahead for India and emerging economies
In Conversation Session

Moderators
avatar for Pramod Bhasin

Pramod Bhasin

Vice Chairman, Genpact
Pramod is currently the Founder and Vice Chairman, Genpact and Chairman, The Skills Academy. Pramod founded Genpact - formerly GE Capital International Services, in 1997 and was the President & CEO of Genpact till June 2011 and is currently the Vice Chairman. He is considered the... Read More →

Speakers
avatar for Vicente Fox

Vicente Fox

Former President, Mexico
Vicente Fox served as President of Mexico from 2000 to 2006. The first candidate from an opposition party to be elected president since 1920, he garnered 42 percent of the vote, marking the first time that the then-dominant Institutional Revolutionary Party had lost a presidential... Read More →


Wednesday February 12, 2014 6:15pm - 6:45pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

7:00pm IST

NASSCOM Global Leadership Awards
Wednesday February 12, 2014 7:00pm - 8:30pm IST
Exhibition Grounds Hotel Grand Hyatt, Mumbai

8:30pm IST

Cocktails & Dinner
Wednesday February 12, 2014 8:30pm - 10:00pm IST
Exhibition Grounds Hotel Grand Hyatt, Mumbai
 
Thursday, February 13
 

8:00am IST

Registration and Networking
Thursday February 13, 2014 8:00am - 9:00am IST
Upper Lobby Hotel Grand Hyatt, Mumbai

9:00am IST

Social Innovation in Action
Limited Capacity seats available

ICT innovations are the game-changers in enabling communities and addressing socio-economic challenges in India. Innovative ideas & applications that are marketable and promoting inclusion, participation, and enablement are key to sustainable prosperity and vital for providing accessibility to the underserved and unreached. Social innovators are the linchpin who forges this transformative wheel through their prototypes and successful implementation of projects.

NSIH introduces the winners of 2014 winning innovations who with their diverse backgrounds, geographies and challenges are harnessing the potential of ICT for critical changes in the society. The panel will discuss the (i) bottlenecks & challenges, (ii) scope for scale and business case, and (iii) key lessons learned for innovations to survive and scale up. The session will be an interactive discussion led by Mr. Mohit Thukaral, Vice-President.

Speakers
avatar for Mohit Thukral

Mohit Thukral

Genpact Officer & Senior Vice President, Genpact
Mohit Thukral is responsible for leading Genpact‘s Financial Services, Insurance and Healthcare businesses globally along with driving growth and operations in Genpact’s Americas and Philippines. An expert on organizational transformation, Mohit has been at the forefront of building... Read More →


Thursday February 13, 2014 9:00am - 10:30am IST
Grand Salon Hotel Grand Hyatt, Mumbai

9:15am IST

Reshaping Businesses for a Connected World
With the world fast moving towards the digital way, how are the organizations that started in the pre-digital era coping with it. What are the hurdles that they face? Do they get compared to the new gen companies that were born in the digital era and has the tech savvy workforce, top to bottom. How would the technology help better processes and products? Does the talk of going digital reach the boardroom? From building online business models, to formulating digital strategies, to competing in the uncertain world of e-commerce, what should today's executives must do in order to reshape their businesses in the connected world. The fundamental changes that are happening in business as a result of the Internet, digital communications, and ubiquitous connectivity. How the essential code of business is being rewritten in the Internet Age.

Moderators
avatar for R Sukumar

R Sukumar

Managing Editor, Mint
R. Sukumar is presently the Editor of Mint, the business daily from HT Media Ltd in collaboration with Wall Street Journal. Prior to his joining the HT Media group, Sukumar had been associated with the leading business magazine, Business Today as the Managing Editor. He had been associated... Read More →

Speakers
avatar for N Chandrasekaran

N Chandrasekaran

CEO & MD, TCS
Natarajan Chandrasekaran (‘Chandra’) is the Chief Executive Officer and Managing Director of Tata Consultancy Services (TCS), a leading global IT solution and consulting firm, and a member of its Board of Directors. With revenues of $ 11.6 billion in 2012-13, TCS is among the... Read More →
avatar for D Shivakumar

D Shivakumar

Chairman & CEO, Pepsico India Holdings Pvt. Ltd.
Shivakumar, or Shiv as he is popularly known, is Chairman and CEO of PepsiCo India Holdings Pvt. Ltd. Before Pepsico, Shiv was with Nokia for eight years, running India and then the Emerging Markets operations. Shiv is a Marketer and CEO. He has run over 34 brands in his career across... Read More →


Thursday February 13, 2014 9:15am - 10:00am IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

9:30am IST

RIMO is Dead, Long Live RIMO
Limited Capacity seats available

Analyst Corner:


Speakers
avatar for Peter Bendor Samuel

Peter Bendor Samuel

Founder & CEO, Everest
Founder and Chief Executive Officer Peter Bendor-Samuel founded Everest Group in 1991. He has led Everest Group to be on the frontier of the global services industry, ensuring that the firm is constantly at the intersection of how leading firms take advantage of disruptive technologies... Read More →


Thursday February 13, 2014 9:30am - 10:30am IST
Boardroom I Hotel Grand Hyatt, Mumbai

10:15am IST

From traditional to technological: meeting the evolving customer expectations
• Disintermediating the supply chain – reaching the customers’ directly
• Using technology to get insights into customer preferences, pushing intelligence from the customer to the producer.
• Inclusion of the customer in the design of products and services – mass customization and how technology is enabling that.

The objective of the session is to focus on the importance of looking at customer experience holistically, not just at various points in the journey from the producer of the product/service to the consumption of the same by the end consumer.

Moderators
avatar for Bharat Desai

Bharat Desai

Chairman and Co-founder, Syntel
Bharat Desai is Chairman and Co-founder of Syntel, a leading global provider of integrated Information Technology and Knowledge Process services, employing over 23,000 people globally with a market capitalization of over $3.5 Billion. Bharat has received several awards including... Read More →

Speakers
avatar for Nirmalya Kumar

Nirmalya Kumar

Member, Group Executive Council, Tata Sons
Dr Nirmalya Kumar, joined Tata as a member of the Group Executive Council, in August, 2013. Prior to this, he was professor of marketing at the London Business School. At Tata, Dr Kumar is responsible for strategy at the group level. In addition, he lends his expertise in bringing... Read More →


Thursday February 13, 2014 10:15am - 10:45am IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

10:30am IST

The Winning Way
Limited Capacity seats available

Masterclass:
What do sporting champions do, what makes winning teams, who is a good leader, why do only some teams keep winning while others win only for a while and then lose… The Winning Way, a presentation from two IIMA alumni, sports commentator and writer Harsha Bhogle and advertising and communication consultant Anita Bhogle digs into examples from sport to see how they can benefit managers. Prosearch Consultants, the company that Anita and Harsha run has conducted close to 400 such sessions to top companies in India. They have also co-authored the book “The Winning Way—Learnings from sport for managers”, a current bestseller. The Winning Way is now available in 4 languages and is also available as an audiobook.

Speakers
avatar for Anita Bhogle

Anita Bhogle

An alumnus of IIT-B and IIM-A, Anita spent her early years in advertising and prior to setting up Prosearch, she was Director—Account Planning & Research at FCB-Ulka (now Draft-FCB). Anita also runs Bizpunditz, a digital library that offers learnings from industry practitioners... Read More →
avatar for Harsha Bhogle

Harsha Bhogle

A review in the Indian Express called Harsha Bhogle the voice of Indian cricket and that is a description that has stuck. He gave up a promising career in management to devote himself fully to cricket and has achieved a fairly regular international presence as a writer and on both... Read More →


Thursday February 13, 2014 10:30am - 11:30am IST
Boardroom I Hotel Grand Hyatt, Mumbai

10:45am IST

Tea/Coffee Break
Thursday February 13, 2014 10:45am - 11:15am IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

11:00am IST

Back to Basics: Playing to our Strengths
Limited Capacity seats available

Masterclass:

Indian IT has much to be proud about. However the competition and customer demands are changing and what worked in the past is becoming obsolete now. Leaders are expected to bring in new ideas and new approaches to growth. How do you inspire and lead in such uncertain yet exciting times? Nayar believes that turbulent times need “managers” to transform themselves into “inspirational leaders” who play to their “strengths”. Drawing from the experience of HCL Technologies’s transformation, Nayar will share some practical ideas and ground lessons for leaders wanting to a build high performance organization.



Speakers
avatar for Vineet Nayar

Vineet Nayar

Former CEO - HCL Technologies & Founder, Sampark Foundation, Sampark Foundation
Vineet Nayar is former CEO of HCL Technologies and Founder of Sampark Foundation. He is also author of the highly acclaimed management book “Employees First, Customers Second: Turning Conventional Management Upside Down” (Harvard Business Press, June 2010). Vineet currently serves... Read More →


Thursday February 13, 2014 11:00am - 12:00pm IST
Grand Salon Hotel Grand Hyatt, Mumbai

11:15am IST

Changing customer preferences and technology architectures
Speakers
avatar for Malcolm Frank

Malcolm Frank

Executive VP of Strategy & Marketing, Cognizant
Mr. Frank’s focus is on shaping Cognizant’s corporate strategy and global brand in order to maintain our track record of rapidly growing market and mind share. He joined Cognizant in 2005 and has more than two decades of experience in the information technology industry. Prior... Read More →


Thursday February 13, 2014 11:15am - 11:35am IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

11:30am IST

Role of IP in Shaping Businesses For Tomorrow
Limited Capacity seats available

We are conscious that with an overwhelming need to offer innovative and enterprising products and services, creating and managing IP will become increasingly central to business operations. The roundtable will deliberate on some key questions arising out of this imperative to focus on IP.
• What will be the role of Intellectual Property in the non-linear growth story?
• Are the timelines for IP protection compatible with product / technology lifecycles?
• What should be the approach for IP policy – room for new thought?
• Support for IT industry for creating and managing IPR in its increasing global operations – Stimuli, tools, business domains for IP leadership, licensing options, models, opportunities and pitfalls.

Thursday February 13, 2014 11:30am - 1:30pm IST
Boardroom I Hotel Grand Hyatt, Mumbai

11:35am IST

Digital impact on Enterprise & Eco-System
Speakers
avatar for Jeroen Tas

Jeroen Tas

CEO – Healthcare Informatics, Solutions & Services, Royal Philips
Jeroen Tas has over 28 years of global experience as an entrepreneur and senior executive in the financial services and information technology industries. Currently he is the Chief Information Officer of Royal Philips Electronics, leading IT worldwide. Jeroen and his team are evolving... Read More →


Thursday February 13, 2014 11:35am - 11:55am IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

11:55am IST

From Big Data to Big Inference – How to make Big Data Work for your Business
The first decade of the commercial Internet was about distribution and the disintermediation of traditional businesses.  The second was about user-generated content: transforming the Web from pages into conversations, from a noun into a verb.  The third, just beginning, will be about data. Its exploding volume, technical accessibility, and the plummeting costs of storage and processing, will together be transformative. [It has always been true that larger data sets yield superior insight, but…] Big Data is the liberation of statistical insight from the constraints imposed by traditional data processing.  Really large data sets will permit pattern recognition, process coordination, consumer marketing, fraud control, and medical diagnosis, all in real time and focused on the individual consumer, event or transaction.  Getting insight from such data sets will require different data architectures, modes of inference, organizational structures, and skills. As Big Data “scales” so it will become a new source of competitive advantage, creating value beyond the traditional boundaries of the corporation.  It will thus become a logic for alliances, data utilities and new business models.

Speakers
avatar for Philip Evans

Philip Evans

Managing Director & Senior Partner, The Boston Consulting Group
Philip Evans is a senior partner in the Boston Office of the Boston Consulting Group and a BCG Fellow. He founded BCG’s media practices and has consulted to corporations worldwide in the consumer goods, media, and high technology industries. He is a frequent speaker on technology... Read More →


Thursday February 13, 2014 11:55am - 12:15pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

12:00pm IST

The Future of Retail: Transformation through Technology
Limited Capacity seats available

India lags behind on several fronts in terms of technology utilization in retail. Reasons vary from cost- benefits to user friendliness to overall fit of technology in Indian business scenario. Effective technology utilization can enable adequate and accurate visibility of information. New technology, rising customer expectations, ecommerce, mobile and digital retail related technology is driving significant transformation within the global retail industry. Due to these changes, Indian retail outfits are being pushed to change their game to remain relevant and survive.

This session will focus on sharing recent changes in attitude towards technology and projecting technology as an enabler to attain high performance.

Moderators
avatar for Aruna Jayanthi

Aruna Jayanthi

CEO, Capgemini India Pvt Ltd
Aruna Jayanthi is the Chief Executive Officer of Capgemini India. Capgemini India is one of the biggest business units of Capgemini group. Aruna oversees the operations across all the business units – Consulting, Technology services and Outsourcing services in India with a focus... Read More →

Speakers
avatar for Navneet Kapoor

Navneet Kapoor

President and Managing Director, Target Corporation India
Navneet Kapoor is the President and Managing Director for Target India, a fully owned subsidiary of Target Corporation. Navneet leads over 2,800 talented team members who focus on all key functional areas associated with the retail business: technology, e-commerce, analytics and reporting... Read More →
avatar for Francois Pereira

Francois Pereira

Dy. CIO, Carrefour
François PEREIRA is the Multichannel IT Director and Deputy Group CIO from Carrefour. Carrefour is the 2nd largest retailer in the world, 1st in Europe and in France, which is its domestic market. François has more than 2 decades of experience in IT and in the Retailing Industry... Read More →


Thursday February 13, 2014 12:00pm - 1:00pm IST
Grand Salon Hotel Grand Hyatt, Mumbai

12:15pm IST

The Digital Storm and its Implications
Panel Discussion

Moderators
avatar for Som Mittal

Som Mittal

Former President, NASSCOM
Som Mittal is the former Chairman and President of NASSCOM, the premier trade body for the IT-BPM Industry in India. He held the position of President, NASSCOM from 2008- 13 and steered the industry through one of its most challenging phases. Som has held corporate leadership roles... Read More →

Speakers
avatar for Philip Evans

Philip Evans

Managing Director & Senior Partner, The Boston Consulting Group
Philip Evans is a senior partner in the Boston Office of the Boston Consulting Group and a BCG Fellow. He founded BCG’s media practices and has consulted to corporations worldwide in the consumer goods, media, and high technology industries. He is a frequent speaker on technology... Read More →
avatar for Malcolm Frank

Malcolm Frank

Executive VP of Strategy & Marketing, Cognizant
Mr. Frank’s focus is on shaping Cognizant’s corporate strategy and global brand in order to maintain our track record of rapidly growing market and mind share. He joined Cognizant in 2005 and has more than two decades of experience in the information technology industry. Prior... Read More →
avatar for Jeroen Tas

Jeroen Tas

CEO – Healthcare Informatics, Solutions & Services, Royal Philips
Jeroen Tas has over 28 years of global experience as an entrepreneur and senior executive in the financial services and information technology industries. Currently he is the Chief Information Officer of Royal Philips Electronics, leading IT worldwide. Jeroen and his team are evolving... Read More →


Thursday February 13, 2014 12:15pm - 12:45pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

12:45pm IST

Excellence and Ambition
Speakers
avatar for Harsha Bhogle

Harsha Bhogle

A review in the Indian Express called Harsha Bhogle the voice of Indian cricket and that is a description that has stuck. He gave up a promising career in management to devote himself fully to cricket and has achieved a fairly regular international presence as a writer and on both... Read More →


Thursday February 13, 2014 12:45pm - 1:15pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

1:15pm IST

Networking Lunch
Thursday February 13, 2014 1:15pm - 2:15pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

2:15pm IST

Future of New Media
Speakers
avatar for Satyan Gajwani

Satyan Gajwani

CEO, Times Internet
Satyan Gajwani is the CEO of Times Internet. Times Internet, is the largest Indian digital company, according to Comscore. Times Internet Ltd. owns and operates all major digital initiatives for the Times Group, including ventures in news, business news, lifestyle, music, video, local... Read More →


Thursday February 13, 2014 2:15pm - 2:30pm IST
Grand Ballroom III Hotel Grand Hyatt, Mumbai

2:15pm IST

Aligning businesses to go Digital: CEO’s agenda

The session should focus on companies’ aligning their businesses and internal processes to go digital. Need for the CEOs to be more optimistic about the outlook for their organizations and expressing bold ambitions for growth. While CEOs do understand the significant impact, digital technologies will have on transforming their industry and the way they do business, they would need to rebalance their digital business investments from improving internal efficiencies to better supporting their growth ambitions by developing products and reaching customers in new and innovative ways. The digital technologies explosion has put business leaders on the threshold of the next great wave of change, helping them break free from traditional approaches to the organisation of work and transform the way they run their business. 2 key focus areas for the leaders today would be the need to get granular about which markets they are targeting for growth, and to aggressively embrace digital business models to decouple their company’s fortunes from the mixed macro-economic landscape. Some of the questions that can be addressed:

  • How is customer centricity getting redefined in the digital era?
  • Large companies are building digital solutions as a separate business unit – is this the right approach, when will digital transcend existing businesses?
  • Changing the workplace internally – data security issues prevent employees from accessing the social networks, how will the future evolve?
  • Multi-channel customer service is becoming the norm – will some existing business like contact centers get cannibalized?

Speakers
avatar for Rohit Kapoor

Rohit Kapoor

CEO, EXL
Rohit Kapoor is the Vice Chairman and CEO of EXL. He co-founded the company in 1999 and since then has held various roles including CFO and President and Chief Operating Officer. Rohit has helped create a business model that is high growth, futuristic, sustainable and built on the... Read More →
avatar for Gary Matzusak

Gary Matzusak

Global Chairman - Technology, Media & Telecommunications, KPMG
Gary Matuszak is a partner with KPMG LLP in their Silicon Valley office. He is KPMG's Global Chair of the Information, Communications & Entertainment (ICE) line of business, and also has responsibility for the Global Electronics, Software & Services practice. Gary has devoted virtually... Read More →
avatar for Ashutosh Vaidya

Ashutosh Vaidya

CEO - India, Dell Services
As head of Dell’s ApplicationServices, Ashutosh leads all service lines and global delivery for this line of business. He is also responsible forglobaldelivery for all service lines and operational functions of Dell Services. He joined Dell in June 2011.  Ashutosh’s rich experience... Read More →


Thursday February 13, 2014 2:15pm - 3:00pm IST
Grand Ballroom II Hotel Grand Hyatt, Mumbai

2:15pm IST

Digital Strategy and marketing to engage the customers
The objective of the session is to focus on what does it take from an organizational leadership perspective to become “digital” and then using these technologies to engage customers.

Moderators
avatar for Sudin Apte

Sudin Apte

CEO and Research Director, Offshore Insights Research
Analyst advising clients on vendor selection, governance, new strategy/markets, emerging technologies... Currently researching "Digital Business Valuechain" and "CMO as Buyer for outsourcing" in addition to my regular research topics

Speakers
avatar for Ipsita Dasgupta

Ipsita Dasgupta

Chief Marketing Officer, GE South Asia & Greater China, GE
Ipsita Dasgupta serves as the Chief Marketing Officer - GE South Asia and Greater China. In this role, Ipsita’s priorities include building new business strategies to increase GE’s footprint and define region and country-centric solutions for customers. Her mandate includes developing... Read More →
avatar for Judi Israel Rosen

Judi Israel Rosen

Founder & CEO, The Colchester Consulting Group
Judi has 30 years of experience as a Fortune 500 strategy consultant and personal advisor to CEOs. Drawing on rich experience in strategy, reengineering, large scale change management, and executive development, Judi works directly with CEOs and executive teams to realize significant... Read More →
avatar for Jeff Womack

Jeff Womack

CMO, SVP, NTT DATA Inc.
Jeff Womack is Senior Vice President and Chief Marketing Officer at NTT DATA, Inc., a Global IT Innovator delivering technology-enabled services and solutions to clients around the world. He is responsible for integrated marketing, external and internal employee communications, analyst... Read More →


Thursday February 13, 2014 2:15pm - 3:00pm IST
Grand Ballroom I Hotel Grand Hyatt, Mumbai

2:15pm IST

Rendezvous with Adam Gilchrist
Limited Capacity seats available

Exclusive session with Adam Gilchrist and University of Wollongong, Australia

Speakers
avatar for Adam Gilchrist

Adam Gilchrist

Australian Cricketing Legend, Brand Ambassador, University of Wollongong, Australia
When UOW Ambassador Adam Gilchrist AM retired from international cricket early in 2008, he was widely regarded as the finest wicket-keeper batsman to have ever played the game.An aggressive left-handed batsman and record-breaking wicket-keeper, Gilchrist re-defined the role for the... Read More →


Thursday February 13, 2014 2:15pm - 3:15pm IST
Boardroom I Hotel Grand Hyatt, Mumbai

2:15pm IST

In times like these, do Business and Politics mix?
Limited Capacity seats available


The Indian political environment is extremely dynamic by nature, with multiple regional and national parameters dictating various aspects of operation. This in-turn has a direct impact on businesses operating in the country - in terms of policy formulations and sanctions, business terms and conditions – and all of this connected to the larger society in which these businesses operate. With a continuous evolution of the economy of India - shifting from an iron clad to a more open global player - the political class of the country has realized that it’s an imperative for India to be a favorable location for businesses if they aim to see inclusive growth across sections. On the other hand, Indian businesses have started to adapt to the unique business environment of India and are devising strategies to hedge & function in any scenario. The industry at-large is witnessing a positive trend, being certain that it will pass through the any political scenario and eventually de-link itself from the any political disturbance.

Moderators
avatar for Josey Puliyenthuruthel John

Josey Puliyenthuruthel John

Managing Editor, Business Today
Josey Puliyenthuruthel John is a business journalist of nearly 22 years as an editor, newsroom manager, columnist, and reporter. He is the Managing Editor of Business Today. He helps edit the magazine, direct coverage, run journalist teams, and manage special issues and events. His... Read More →

Speakers
avatar for Rajendra Pawar

Rajendra Pawar

Co-founder, NIIT Technologies
Rajendra S Pawar is the Chairman and Co-Founder of NIIT Group that encompasses NIIT Limited, a leading Global Talent Development Corporation, and NIIT Technologies Limited, the software and services arm. As a co-founder of the NIIT Group, Mr. Pawar has not only revolutionized the... Read More →
avatar for Meera H Sanyal

Meera H Sanyal

Meera is one of India’s senior most bankers, who recently stepped down from her role as CEO & Chairperson of the Royal Bank of Scotland in India, to join the Aam Aadmi Party. She is a member of the party’s Committee on Economic Policy. Meera is a Board member of PRADAN, a member... Read More →
avatar for Ravi Venkatesan

Ravi Venkatesan

Director, Infosys
Ravi Venkatesan is the former Chairman of Microsoft India and currently Chairman of Social Venture Partners India, a network of engaged philanthropists addressing social problems through venture philanthropy. He is also a Venture Partner at Unitus Seed Fund and a director on the boards... Read More →


Thursday February 13, 2014 2:15pm - 3:15pm IST
Grand Salon Hotel Grand Hyatt, Mumbai

2:30pm IST

Future of Enterprise Software
Speakers
avatar for Manav Garg

Manav Garg

CEO, Eka
Manav Garg is the CEO and Founder of Eka Software Solutions. Besides the overall responsibility of managing Eka, Manav oversees the areas of business strategy and corporate finance. Manav founded Eka after a brief stint as a trader with a large global commodity trading house. It... Read More →


Thursday February 13, 2014 2:30pm - 2:45pm IST
Grand Ballroom III Hotel Grand Hyatt, Mumbai

2:45pm IST

Future of Mobile
Speakers
avatar for Amit Gupta

Amit Gupta

Chief Financial Officer (CFO), Healthfore Technologies Ltd.
Amit Gupta completed his undergrad from IIT Kanpur in Mech Engg. Growing usage of mobile phones in the developing markets inspired Amit to co-found InMobi in 2007. He aspires for InMobi to be one of the most successful internet product companies across the globe emerging out of India... Read More →


Thursday February 13, 2014 2:45pm - 3:00pm IST
Grand Ballroom III Hotel Grand Hyatt, Mumbai

3:00pm IST

Deciphering the 5 Generation of Digital Workers and Customers
The session will focus on how people have adopted technology and digital channels. How age, is not the deciding factor in five generations of workers but the shift to digital channels, which has thrown up 5 generations:
Digital Natives: people who grew up with the internet and are comfortable in engaging in all digital channels; Digital Immigrants: people who have crossed the chasm to the digital world, forced into digital channels; Digital Voyeurs: people who recognize the shift to digital, observing from an arm’s length; Digital Holdouts: people who resist the shift to digital, ignoring the impact; Digital Disengaged: people who give up on digital, obsessed with erasing digital exhaust.

Moderators
avatar for Arvind Thakur

Arvind Thakur

CEO & Joint Managing Director, NIIT Technologies Ltd
Mr Arvind Thakur is the CEO and Joint Managing Director of NIIT Technologies Ltd, a global IT solutions and business services organization. He has led the business to the category of top providers. In 2012 he was conferred the prestigious global Gold Stevie award as Executive of... Read More →

Speakers
avatar for Ray Wang

Ray Wang

Principal Analyst, Founder & Chairman, Constellation Research
R "Ray" Wang is a Principal Analyst, Founder, and Chairman of Constellation Research, Inc, an independent research and advisory firm focused on disruptive and emerging technologies. He's also the author of the popular enterprise software blog "A Software Insider’s Point of View... Read More →


Thursday February 13, 2014 3:00pm - 3:45pm IST
Grand Ballroom II Hotel Grand Hyatt, Mumbai

3:00pm IST

The Digital Enterprise and the Changing Role of IT
Big Data and Analytics, Cloud Computing, Mobility and Social Networks are the 4 pillars of technological disruption. When brought together, they can provide major benefits to the enterprise, including easier customer reach snd personalized customer care, leading to improved productivity, better collaboration and innovation. The consumerization of technology, marked by the advent of employee-owned smartphones and tablets into the workplace, has changed the role of the IT department and the CIO. They are no longer limited to technology but have evolved and grown, making “people” the key consideration and focusing on their empowerment and collaboration needs.

The objective of the session is to focus on ‘How is IT dealing with consumerization, and the shift in control of technology spend from CIO’s to CMO’s or CDO’s’.

Moderators
avatar for Helen Huntley

Helen Huntley

Research Vice President, Gartner
Helen Huntley is a Vice President in Gartner Research and currently provides analysis on global(offshore), nearshore, domestic and rural outsourcing, staff augmentation/contingent labor, sourcing strategy, assessing outsourcing readiness, contract terms and conditions, evaluation... Read More →

Speakers
avatar for Dr. Udo Murek

Dr. Udo Murek

Head of Procurement & Trade Services, Bayer Business Services GmbH
Dr. Murek joined Bayer in central IT in 1992. Then he was working as a Program Manager at SAP implementation Bayer Polymers. From 2002 to 2007 – he was the CIO Bayer Polymers / Bayer MaterialScience. And in 2007,he became the Head of Business Unit "Procurement & Transport" in Bayer... Read More →
avatar for Francois Pereira

Francois Pereira

Dy. CIO, Carrefour
François PEREIRA is the Multichannel IT Director and Deputy Group CIO from Carrefour. Carrefour is the 2nd largest retailer in the world, 1st in Europe and in France, which is its domestic market. François has more than 2 decades of experience in IT and in the Retailing Industry... Read More →
avatar for Dolly Wagner-Wilkins

Dolly Wagner-Wilkins

Senior Vice President, Sabre
Dolly Wagner-Wilkins is a seasoned travel and transportation industry executive with 23 years of experience leading global software development teams, driving operational excellence programs, directingchange efforts, and working with airlines and travel agencies in marketing and technology... Read More →


Thursday February 13, 2014 3:00pm - 3:45pm IST
Grand Ballroom I Hotel Grand Hyatt, Mumbai

3:00pm IST

Young Guns: Meet Three of India's Brightest SaaS Stars!
Moderators
avatar for Ravi Gururaj

Ravi Gururaj

Chair, NASSCOM Product Council
Ravi Gururaj is a serial entrepreneur and angel investor building and investing in innovative software products primarily in the cloud, mobile, and big data segments. Over his career, Ravi has held wide ranging roles including founding an software components export unit out of India... Read More →

Speakers
avatar for Paras Chopra

Paras Chopra

CEO, Wingify
Paras Chopra is the founder and CEO of Wingify, a Delhi based software company that makes Visual Website Optimizer, a market leading A/B testing tool that is used by 3000+ customers across 75+ countries. He’s a big believer in bootstrapping a business, and taking market-led approach... Read More →
avatar for Pallav Nadhani

Pallav Nadhani

CEO, Fusion Charts
Pallav is the Co-founder and CEO of FusionCharts. He started FusionCharts at the age of 17 without any external funding. Today, FusionCharts has over 21,000 customers and 450,000 developers. His entrepreneurial journey has been covered by various magazines like Forbes, Entrepreneur... Read More →
avatar for Avlesh Singh

Avlesh Singh

CEO, WebEngage
Avlesh is the co-founder and ceo at WebEngage - a Mumbai based SaaS startup, which has quickly scaled to offer its services to over 15,000 websites worldwide in less than 2 years since launch. Avlesh plays a developer and marketer at WebEngage. He is known for maintaining technology... Read More →


Thursday February 13, 2014 3:00pm - 3:45pm IST
Grand Ballroom III Hotel Grand Hyatt, Mumbai

3:30pm IST

Rethinking Products, Services in the Age of the User
Limited Capacity seats available

Masterclass:

Design can drive innovation of products and services and turn them into compelling, unified experiences. The presentation/workshop will discuss how technology rapidly turns industries upside down and redefines the relation between consumers and brands.

Speakers
avatar for Mikal Hallstrup

Mikal Hallstrup

Co Founder & Chief Visionary Officer, Designit
Mikal Hallstrup is co-founder of and Chief Visionary Officer at Designit, one of Europe’s biggest design consultancies, and works as a lead strategist and inspirator in the junction between product, service and digital experiences. Mikal is one of Designit’s key speakers on collective... Read More →


Thursday February 13, 2014 3:30pm - 5:00pm IST
Grand Salon Hotel Grand Hyatt, Mumbai

3:45pm IST

Crouching Tiger, Hidden Dragon: Is there an opportunity for Indian IT-BPO Industry in China?
Limited Capacity seats available

China has been a source of interest and envy for many International companies. Every trade statistic globally showcases China as a fast growing economic giant. It is already the world’s second largest economy, slated to take over pole position in 2016. With sustained economic activity, a globally aspiring local industry base as well as rapid digitisation, the IT market in China seems unquestionably attractive. But most of us still don’t know the intricacies  of the Chinese opportunity. Is this market really accessible? What we need to do to access it?

The special session will provide a great opportunity for candid conversations with experts on how Indian companies can access the China market. This would also feature discussions, as well as recommendations on servicing and partnering for IT needs of Chinese companies.


Moderators
avatar for Ganesh Natarajan

Ganesh Natarajan

Program Chair, NILF and Vice Chairman & CEO, Zensar
Dr. Ganesh Natarajan is Vice Chairman & CEO of Zensar Technologies, a NASSCOM Top 15 IT Services company that transforms technology and processes for Fortune 500 companies. He is a Board member of the 3.6 billion US Dollar RPG Enterprises and the Vice President of the HBS Club of... Read More →

Speakers
avatar for Gary P Nowak

Gary P Nowak

Director, KPMG Advisory (China) Limited
Gary is a director in KPMG’s Advisory Services practice with more than 15 years of Global experience with multifaceted skills in consulting, project management and operational management. Solid background in finance and accounting with expertise in process re-design, strategic visioning... Read More →


Thursday February 13, 2014 3:45pm - 4:30pm IST
Boardroom I Hotel Grand Hyatt, Mumbai

3:45pm IST

Changing Business Models in the Digital Age
With the acceleration of the pace in change of digital technology, executives in all industries are faced with a bewildering array of new digital opportunities. It is important to embrace the digital transformation as the impact of increased digitalization in the business environment is remarkable and offers vast opportunities for companies to gain competitive advantages by capturing their digital advantages.

The objective of the session is to focus on defining the vision, deciding the strategy and positioning, designing a suitable operating model and making sure that the leadership alignment and momentum contribute to a digital ready culture.

Moderators
avatar for Peter Bendor Samuel

Peter Bendor Samuel

Founder & CEO, Everest
Founder and Chief Executive Officer Peter Bendor-Samuel founded Everest Group in 1991. He has led Everest Group to be on the frontier of the global services industry, ensuring that the firm is constantly at the intersection of how leading firms take advantage of disruptive technologies... Read More →

Speakers
avatar for David Cooper

David Cooper

CIO, Centrica
David is currently the British Gas CIO but with responsibilities for the shared services across the Centrica Group, which is one of the leading Energy companies in the UK. He joined Centrica almost 3 years ago and prior to that he has held a number of other transformational CIO/CTO... Read More →
avatar for Samir Dhir

Samir Dhir

Executive Vice President, Chief Delivery Officer & Head - India Operations, Virtusa
Samir Dhir is the Executive Vice President, Chief Delivery Officer at Virtusa. He heads the India operations for Virtusa and is a Board member of Virtusa Consulting Services. He is also a key member of NASSCOM’s IT Services Council which has been initiated to sustain and grow global... Read More →
avatar for C P Gurnani

C P Gurnani

CEO, Tech Mahindra
CP Gurnani (popularly known as ‘CP’ within his peer group), is the Chief Executive Officer and Managing Director of Tech Mahindra. CP also played a pivotal role in the three-year transformational journey of Mahindra Satyam and spearheaded the company’s eventual merger with... Read More →


Thursday February 13, 2014 3:45pm - 4:30pm IST
Grand Ballroom I Hotel Grand Hyatt, Mumbai

3:45pm IST

Creating an Unparalleled Customer Experience
Speak about mapping customer and a user’s journey providing a seamless experience across touch points and leveraging analytics to anticipate needs and requirements.

Moderators
avatar for Craig Menzies

Craig Menzies

Principal Analyst, Forrester
Craig serves marketing and strategy professionals and is the lead customer experience analyst for Australia, New Zealand, and Southeast Asia. Craig also researches on behalf of and advises professionals in other key marketing and strategy roles, including eBusiness and channel strategy... Read More →

Speakers
avatar for Arun Jain

Arun Jain

Founder & CEO, Polaris Financial Technology Ltd
Mr. Arun Jain, BE, founded Polaris Financial Technology Limited (Alternate Name: Polaris Software Lab Ltd) in 1993 and serves as its Executive Chairman, Chief Executive Officer and Promoter. Mr. Jain has been the Managing Director of Polaris Financial Technology Limited since June... Read More →
avatar for Tuija Pirttilä

Tuija Pirttilä

Head IT Group Functions, Nordea Bank
Tuija Pirttilä is a member of the IT Executive management team in Nordea Bank, which is the largest bank operating in the Nordic region with home market in 8 countries. She has a full IT delivery responsibility towards all Group Functions at Nordea Bank, including e.g. finance, treasury... Read More →
avatar for Hari Vasudev

Hari Vasudev

VP & Head, Yahoo India R&D
Hari Vasudev is Vice President at Yahoo and heads its R&D center in Bangalore. Additionally, Hari is also responsible for Yahoo Groups and Yahoo Answers globally. Hari has been with Yahoo for over seven years and has held various leadership positions within the Platforms and Search... Read More →


Thursday February 13, 2014 3:45pm - 4:30pm IST
Grand Ballroom III Hotel Grand Hyatt, Mumbai

3:45pm IST

Building Skills for Leading the Digital Enterprise
We are currently immersing in the Digital Era and going through in-depth change. The companies, economy, society, and even individuals are changing. Hiring and Managing in the Digital Era is a new challenge for entrepreneurs, managers, marketers, economists, politicians. The impact of change is such that no one is left out. Communication is in the core of these changes. Technology, on the other hand, is the major engine of this new Era, and more than ever the leading role will be played by leaders and their teams. How does a company cope with the change, ensures the right hire and how are skills build to get them to lead in the digital age.

Moderators
avatar for Sushma Rajagopalan

Sushma Rajagopalan

Managing Director, Liquid Hub
Sushma Rajagopalan is an inspirational leader with a unique blend of over 25 years of global executive management and entrepreneurial experience. She has been an officer of 3 publicly traded companies including iGate, RedHat, and Zensar. Sushma’ s position prior to joining LiquidHub... Read More →

Speakers
avatar for Abhijit Bhaduri

Abhijit Bhaduri

Chief Learning Officer, Wipro
Abhijit Bhaduri works as the Chief Learning Officer for the Wipro group. Prior to this he led HR teams at Microsoft, PepsiCo, Colgate and Tata Steel and worked in India, SE Asia and US. He is on the Advisory Board of the prestigious program for Chief Learning Officers that is run... Read More →
avatar for Ajoyendra Mukherjee

Ajoyendra Mukherjee

EVP and Head HR, TCS
Ajoyendra Mukherjee is EVP and Global Head of Human Resources. As TCS scales up beyond 290,000 professionals, Ajoy is playing a key role to ensure that the global human resources function is continuously responding to the challenges and opportunities of a dynamic industry. As a member... Read More →
avatar for D N Prasad

D N Prasad

Director, Google People Services (GPS), APAC
D N Prasad is member of the Google APAC HR Leadership Team and is Director for Google People Services (GPS) in APAC. Google People Services (GPS) is the Staffing, Talent Outreach Programs, services and Program Management group within People Operations that specializes in finding the... Read More →


Thursday February 13, 2014 3:45pm - 4:30pm IST
Grand Ballroom II Hotel Grand Hyatt, Mumbai

4:30pm IST

Networking Tea/Coffee
Thursday February 13, 2014 4:30pm - 5:00pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

4:30pm IST

Cities of the Future

Steria in partnership with NASSCOM is organizing a focused roundtable on `Cities of the Future;. The discussion will span across  what a city of the future entails and what residents of such cities expect. The focus areas for the discussion will be on the impact of technology on some of the key challenges that are being faced today, such as:

  • Public infrastructure and transportation
  • Safety and Security
  • Skills and Employment
  • Smart Living (Education, Health, Utilities, etc. get covered here)

Speakers
avatar for Francois Enaud

Francois Enaud

CEO, Steria
After graduating in civil engineering from L’EcolePolytechnique and L’EcoleNationale des PontsetChaussées, François Enaud began his career in 1982 with Colas, world leader in road construction and maintenance. He joined Steria in 1983 as an Engineer. In 1991, he was placed in... Read More →
avatar for Hazem Galal

Hazem Galal

Global Leader, Smart Cities Network, PwC
Hazem Galal is a PwC Partner based in the Middle East and the global Leader for PwC’s Cities and Local Government Sector. With 25 years of consulting experience, Hazem has expertise in strategy formulation and implementation for cities and local government entities. He supported... Read More →
JS

Jai Sinha

Managing Director, Booz & Co. - India


Thursday February 13, 2014 4:30pm - 5:30pm IST
Boardroom I Hotel Grand Hyatt, Mumbai

5:00pm IST

Reading the Mind of Today’s Consumer: How to Effectively Target Them
Any IT or enterprise must think about the future needs of their over-stimulated consumers. Bombarding customers through social media channels without a clear strategy or shrugging off the importance of being strategic with any targeted online campaign can prove to be highly detrimental to an overall business model. Today's consumers are increasingly savvy, well-informed and expect a high-level of quality interaction from any company.

To stay ahead of the onslaught of communication and anticipate the best way to reach people, how do you outline the right formula for any enterprise to be mindful of their customers and be most effective with their approach. It's aimed at increasing productivity, improving brand awareness and creating a lasting relationship with a growing customer base.

Moderators
avatar for Rajendra Pawar

Rajendra Pawar

Co-founder, NIIT Technologies
Rajendra S Pawar is the Chairman and Co-Founder of NIIT Group that encompasses NIIT Limited, a leading Global Talent Development Corporation, and NIIT Technologies Limited, the software and services arm. As a co-founder of the NIIT Group, Mr. Pawar has not only revolutionized the... Read More →

Speakers
avatar for Daniel Sieberg

Daniel Sieberg

Author, The Digital Diet
Daniel Sieberg is Google's Head of Media Outreach, Senior Manager and official spokesperson. Since joining the company in late 2011, Sieberg has lead a team that supports journalists around the world as they use Google's tools for newsgathering including Google Maps and Google Earth... Read More →


Thursday February 13, 2014 5:00pm - 5:30pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

5:30pm IST

Belief, Hope and Trust
Moderators
avatar for Harish Mehta

Harish Mehta

Founder, Onward Group
Mr. Harish S. Mehta, CMD, Onward Technologies Ltd. founded Onward group in 1991. Onward Technologies Limited offer solutions in Engineering Design and IT Services. He has 30 years of cumulative experience in the Indian Computer Industry and was one of the Chief Architects for realizing... Read More →

Speakers
avatar for Adam Gilchrist

Adam Gilchrist

Australian Cricketing Legend, Brand Ambassador, University of Wollongong, Australia
When UOW Ambassador Adam Gilchrist AM retired from international cricket early in 2008, he was widely regarded as the finest wicket-keeper batsman to have ever played the game.An aggressive left-handed batsman and record-breaking wicket-keeper, Gilchrist re-defined the role for the... Read More →


Thursday February 13, 2014 5:30pm - 6:00pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

7:00pm IST

Gala Networking Evening
Thursday February 13, 2014 7:00pm - 8:00pm IST
Exhibition Grounds Hotel Grand Hyatt, Mumbai

8:00pm IST

CEO Dinner
Thursday February 13, 2014 8:00pm - 11:00pm IST
Exhibition Grounds Hotel Grand Hyatt, Mumbai
 
Friday, February 14
 

9:00am IST

Presentation by Shri Narendra Modi, Honorable Chief Minister, Gujarat
Friday February 14, 2014 9:00am - 9:45am IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

9:30am IST

The Sourcing Growth Story: Is there an opportunity in inclusion?
Limited Capacity seats available

What is the real opportunity in the growing outsourcing sector in the region? Has the shift manifested in established form of creating and sustaining social value in the industry? Delve into aspects surrounding readiness of the outsourcing marketplace for such systemic changes, from hiring from low-income groups, locating in Tier 2 and beyond, innovative technology solutions to maintain competitiveness, and responding to client's increasing focus on inclusive business and responsible practices.

Key questions:
• What are the key client compulsions with delivery locations?
• What can drive sustained social value creation?
• What are the emerging roles of ecosystem supporter to drive inclusion (explained as hiring talent from low-income and non-metro locations, and establishing business relations with delivery centers in non-metros/tier 2, 3, 4)
• What is the growing role of government institutions in providing policy support for the trend to establish? (referring to the work in state of Karnataka, TN)

Watch, learn and debate on how ‘inclusion’ is taking shape in companies who locate beyond Tier 1 cities, and/or work with small delivery centres in small towns.

Moderators
avatar for Leslie D'Monte

Leslie D'Monte

National Technology Editor, mint

Speakers
avatar for Susir Kumar

Susir Kumar

CEO, Serco Global
Susir Kumar is currently the Chief Executive Officer, Serco Global Services, the global BPO division of Serco plc. Susir is responsible for defining the overall corporate strategy, while closely working with the leadership team in realms of client management, ensuring long term success... Read More →
avatar for Keshav Murugesh

Keshav Murugesh

Group CEO, WNS Global Services & Chairman, NASSCOM BPM Council
Keshav R. Murugesh serves as the Chief Executive Officer and a member of the Board of Directors of WNS Global Services. Mr Murugesh is also known as an evangelist in the industry. He introduced the first-ever Cyber Crime educational series for the Mumbai Police through WNS and NASSCOM... Read More →
avatar for Raman Roy

Raman Roy

Chairman & Managing Director, Quatrro Global Services
Raman is widely regarded as the Pioneer and “Guru” of the BPO industry in India. He is fondly referred to as the “Father of the Indian BPO Industry”. He has played a pivotal role over the last 16 years in promoting Indian BPOs and proving that India can be a preferred location... Read More →
avatar for Sandip Sen

Sandip Sen

Global CEO, Aegis
Sandip is a serial entrepreneur and has been in the Technology, Telecom and Outsourcing industry for the over 25 years. He started his career at UB Group, India based conglomerate.   Sandip thereafter joined Hutchison as a Head of Networks and marketing, as a marketer he nurtured... Read More →
avatar for Mohit Thukral

Mohit Thukral

Genpact Officer & Senior Vice President, Genpact
Mohit Thukral is responsible for leading Genpact‘s Financial Services, Insurance and Healthcare businesses globally along with driving growth and operations in Genpact’s Americas and Philippines. An expert on organizational transformation, Mohit has been at the forefront of building... Read More →
avatar for Cathy Tornbohm

Cathy Tornbohm

Vice President Research, Gartner
Cathy Tornbohm is a Gartner vice president responsible for business process outsourcing (BPO) research. She specializes in BPO for administrative purposes, specifically finance and accounting BPO, which includes accounts payable BPO, accounts receivable BPO, order to cash BPO, source... Read More →
avatar for Avinash Vashistha

Avinash Vashistha

Chairman and Geography Managing Director, India, Accenture
Avinash Vashistha is Chairman and Geography Managing Director for Accenture in India. In this role, he is responsible for all Accenture activities in India and for the strategic direction, growth and development of the company’s business in this geography. Before joining Accenture... Read More →


Friday February 14, 2014 9:30am - 11:00am IST
Grand Salon Hotel Grand Hyatt, Mumbai

9:45am IST

Networking
Friday February 14, 2014 9:45am - 10:15am IST
Upper Lobby Hotel Grand Hyatt, Mumbai

10:15am IST

The Great Convergence: Asia, the West, and the Logic of One World
Contrary to the endemic pessimism coming from the Western media and intellectual elites, this may be the most promising era in human history. Absolute poverty is disappearing, the global middle class is booming, wars are waning, and never before have people been more travelled or better educated. Barriers across states and civilizations are being dismantled every day. However, challenges remain: global governance institutions need to reflect the power configurations of today and tomorrow, a task made extremely difficult by major geopolitical faultlines. It becomes increasingly clear with each passing year that the Westphalian system is an outdated model for countering our thorniest global issues such as climate change, pandemics and the trafficking of drugs and people. Yet there is no need to reinvent the wheel. Stronger global leadership and significant reforms of global governance institutions will be essential in tackling the looming concerns of the 21st century and the great convergence.

Speakers
avatar for Kishore Mahbubani

Kishore Mahbubani

Professor in the Practice of Public Policy & Dean, Lee Kuan Yew School of Public Policy,, National University of Singapore
Kishore Mahbubani has had the good fortune of enjoying a career in government and, at the same time, in writing extensively on public issues. He was with the Singapore Foreign Service for 33 years (1971-2004) where he had postings in Cambodia (1973-74), Malaysia, Washington DC and... Read More →


Friday February 14, 2014 10:15am - 11:00am IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

10:30am IST

Exploring Africa for Business Opportunities
Limited Capacity seats available

Africa has been one of the fastest growing markets worldwide in ICT adoption and communication technology and has the potential of becoming one of the most important markets for the Indian IT industry. The liberalization of Africa continues and most countries have established regulatory bodies to ensure a fair, competitive and enabling environment. Governments and Businesses that were apprehensive till some time back have realized the potential of ICT and are willing to invest in this sector. The session would provide insights and help change perspective and show that Africa is where the action is!

Moderators
avatar for Anand Nagarajan

Anand Nagarajan

Chief Executive Officer (CEO), Dexler Information Solutions
Anand started his entrepreneurial career immediately after his education. In July 2001, he set up Dexler Information Solutions and over the last 13 years Anand has set-up and successfully guided the group into Education, IT consulting and Enterprise Mobility Solutions. Presently Dexler... Read More →

Speakers
avatar for Eunice Kariuki

Eunice Kariuki

Marketing Director, ICT Authority, Kenya
Eunice Mueni Kariuki is the Marketing Director at the ICT Authority, a position she has held for the last five years to date. The ICT Authority was formed in August 2014, after the amalgamation of 3 former bodies namely The Kenya ICT Board, Directorate of E-government and Government... Read More →
avatar for Jagdish Mitra

Jagdish Mitra

Head, Mobility Business & Large Deals, Tech Mahindra
Jagdish heads the Mobility business Tech Mahindra. He has additionally served as CEO of CanvasM Technologies Ltd (founded in 2006, previously a mobility subsidiary of Tech Mahindra), having been its founding member as well. He is the Board member of Mahindra Comviva and also heads... Read More →
avatar for Gurmeet Singh

Gurmeet Singh

AVASANT
Gurmeet is leading the Africa imitative at Avasant, Avasant has been ranked as the “#1 Global BPO Advisory Firm” consecutively for two years and amongst the “Top‐Ten” Full Service management consulting & strategic advisory firms for three years in a row for all Outsourcing... Read More →


Friday February 14, 2014 10:30am - 11:30am IST
Boardroom I Hotel Grand Hyatt, Mumbai

11:00am IST

Reflections on Leadership
Limited Capacity seats available

Masterclass:

- What is the future going to look like? What skills are future leaders
- going to need? How do you develop future ready leaders? How do you prepare yourself?

Speakers
avatar for Ravi Venkatesan

Ravi Venkatesan

Director, Infosys
Ravi Venkatesan is the former Chairman of Microsoft India and currently Chairman of Social Venture Partners India, a network of engaged philanthropists addressing social problems through venture philanthropy. He is also a Venture Partner at Unitus Seed Fund and a director on the boards... Read More →


Friday February 14, 2014 11:00am - 12:00am IST
Grand Salon Hotel Grand Hyatt, Mumbai

11:00am IST

Tea/Coffee Break
Friday February 14, 2014 11:00am - 11:30am IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

11:30am IST

Buyers want outcome, are the service providers ready?
Limited Capacity seats available

Speakers
avatar for Ray Wang

Ray Wang

Principal Analyst, Founder & Chairman, Constellation Research
R "Ray" Wang is a Principal Analyst, Founder, and Chairman of Constellation Research, Inc, an independent research and advisory firm focused on disruptive and emerging technologies. He's also the author of the popular enterprise software blog "A Software Insider’s Point of View... Read More →


Friday February 14, 2014 11:30am - 12:30pm IST
Boardroom I Hotel Grand Hyatt, Mumbai

11:30am IST

Global Sourcing – Strategic Partnership beyond Costs
What do companies do differently? How do they code business strategy and partnerships into growing profitably? What are the expectations of a customer?

Moderators
avatar for Raman Roy

Raman Roy

Chairman & Managing Director, Quatrro Global Services
Raman is widely regarded as the Pioneer and “Guru” of the BPO industry in India. He is fondly referred to as the “Father of the Indian BPO Industry”. He has played a pivotal role over the last 16 years in promoting Indian BPOs and proving that India can be a preferred location... Read More →

Speakers
avatar for Anshoo Gaur

Anshoo Gaur

President & Head, Amdocs India
Anshoo Gaur is the President and Head of Amdocs India and a member of Global Amdocs Management since 2007. Anshoo is also an Executive Officer of Amdocs Ltd. (NYSE: DOX). He has been the winner of the Bloomberg-UTV IT CXO Award 2010 as Business Head of the Year in APAC. Anshoo has... Read More →
avatar for John Phillips

John Phillips

CIO, Trion, Marsh McLennan Agency
John Philip is the Chief Information Officer for Trion, Marsh & McLennan Agency, a subsidiary of Marsh, Inc., the world’s leading global insurance broker and risk management advisor. John is responsible for IT technology operations, infrastructure, applications, and strategy for... Read More →
avatar for Mohit Thukral

Mohit Thukral

Genpact Officer & Senior Vice President, Genpact
Mohit Thukral is responsible for leading Genpact‘s Financial Services, Insurance and Healthcare businesses globally along with driving growth and operations in Genpact’s Americas and Philippines. An expert on organizational transformation, Mohit has been at the forefront of building... Read More →


Friday February 14, 2014 11:30am - 12:30pm IST
Grand Ballroom I Hotel Grand Hyatt, Mumbai

11:30am IST

Future of technologies
Future technology is a mix of science and technology. It is completely and essentially different with high-tech, the latest technology and cutting-edge technology. Future technology emphasizes human expectations or unforeseen things, which have not yet been invented or used. So what are the trends seen in the future technology, it is convergence of different technology for ex. internet of things in an automotive which is convergence of automotive and internet you hear a lot about connected cars, autonomous vehicle and so on which we will the future of automotive technology.
Similarly you see big data in the engineering field making people to move out of preventive maintenance to predictive maintenance which reduce lot of cost and can be integrated to production for the required spare part.
The session will focus on: Where is the development of future technology? How will the future technology exist? How can the predictive customer analytics converge with engineering analytics in the future?

Moderators
avatar for Mohan Reddy

Mohan Reddy

Founder, CEO and Chairman, Infotech Enterprises
Established in 1991 by BVR Mohan Reddy, Infotech provides leading-edge engineering solutions in product design, network design & operations and content management. These solutions help build innovative products faster, optimize R&D costs, increase market-share, localize products and... Read More →

Speakers
JD

John deVadoss

GM – Enterprise Strategy, Microsoft
NP

Neeraj Paliwal

VP Engineering - Identification BU, NXP Semiconductor


Friday February 14, 2014 11:30am - 12:30pm IST
Grand Ballroom II Hotel Grand Hyatt, Mumbai

11:30am IST

Transnational Skills – The Global Currency
We live in a world that is constantly evolving. Globalization, defined as interconnectedness, is not going to stop and the changes in the nature of jobs available, skills required, technology and the mobility of labor – both now and in the future – will only increase. We, therefore, have to provide for a fresh proposition for shaping the global workforce, a proposition that is as mobile and transportable as people and one that has a recognizable and usable currency no matter where it is applied. This currency is what can be referred to as Transnational Skills Standards (TnSS).

Understanding skill requirements of countries, and collaboration among countries in skill building and mobility is essential for developing TnSS – a universal set of competency standards, setting a benchmark and developing a common-currency, that will make the global labor market function more efficiently, provide employment opportunities, increase productivity, create wealth and foster the security of our planet. A variety of national approaches to raising standards in the IT-BPM sector and highlighting the challenges in making effective cross-border comparisons is the need of the hour.

The session shall focus on
- Skills in demand: India vs other countries
- Job roles / functions at entry level in the IT-BPM sector in India vs other countries
- How can Occupational Analysis help in addressing skill shortage
- Skill mobility among countries

Moderators
avatar for Dilip Chenoy

Dilip Chenoy

CEO, National Skill Development Corporation
Dilip is currently Managing Director & CEO of the National Skill Development Corporation (NSDC). The NSDC is a Public Private Partnership whose objective is to skill 150 million people in India by 2022 by fostering private sector investment and initiatives in training and skill development... Read More →

Speakers
avatar for Dr. Meenakshi Gupta

Dr. Meenakshi Gupta

Senior Director, Policy and Research Information and Communications Technology Council, Canada
Meenakshi Gupta is Senior Director, Policy & Research at the Information and Communications Technology Council (ICTC). She is an active researcher and manages a wide variety of publicly and privately funded studies addressing a vast array of emerging technologies, talent, labour market... Read More →
avatar for K S Kumar

K S Kumar

Chief Commercial Officer, Sutherland Global Services
Kumar comes with over 28+ years of rich industry experience and is associated with Sutherland for 10+years. He recently got elevated to the role of Chief Commercial Officer in which he is responsible for global expansion, facilities management and global procurement and continues... Read More →
JV

John Vines OAM

Chair, Innovation and Business Skills Australia
avatar for D P Singh

D P Singh

Vice President & Head HR, IBM India / South Asia
DP has 32 years of professional experience and he is currently the Vice President and Head HR for IBM India & South Asia Prior to taking on this role, DP was the Human Resources Leader for Middle East and Africa, for IBM. And before that, DP was BU HR leader for Global process services... Read More →


Friday February 14, 2014 11:30am - 12:30pm IST
Grand Ballroom III Hotel Grand Hyatt, Mumbai

12:00pm IST

Tokenism to Inclusion: Fueling economic growth and Social development through CSR and Strategy
In 2013, the Government of India took the bold step to mandate certain size Indian companies spend 2% of their net profits on Corporate Social Responsibility (CSR). However, inclusive growth is already in the DNA of the IT-BPM as it has grown during the era of inclusion. Currently, the mega trends of finding markets for goods and services is driving business towards new geographies and segmentation that was earlier considered niche or non-existent; many include disadvantaged communities and address social/environmental challenges that also have a business angle.

NASSCOM Foundation presents multiple opportunities for member companies of NASSCOM to contribute to society with well chosen outlays that can help the industry as well as the country. This session discusses how !

Key question: How does the IT-BPM industry leverage the Companies Act 2% to make the biggest, sustained changes for India.

Moderators
avatar for Ganesh Natarajan

Ganesh Natarajan

Program Chair, NILF and Vice Chairman & CEO, Zensar
Dr. Ganesh Natarajan is Vice Chairman & CEO of Zensar Technologies, a NASSCOM Top 15 IT Services company that transforms technology and processes for Fortune 500 companies. He is a Board member of the 3.6 billion US Dollar RPG Enterprises and the Vice President of the HBS Club of... Read More →

Speakers
avatar for R Chandrashekhar

R Chandrashekhar

President, NASSCOM
R Chandrashekhar is President of NASSCOM, the premier trade body for the IT-BPO Industry in India. He had been Chairman of the Telecom Commission and Secretary in the Department of Telecommunications in the Ministry of Communications & Information Technology, Government of India... Read More →
avatar for Jamil Khatri

Jamil Khatri

Global Head Accounting Advisory Services, KPMG
Jamil heads the Accounting Advisory Services practice of KPMG globally and is the only professional within the Big 4 to head a global business unit from India. He is also the Deputy Head of Audit in India. In his 18 year career, Jamil has assisted several large Indian companies including... Read More →
avatar for Rita Soni

Rita Soni

CEO, NASSCOM Foundation
Rita was appointed as the CEO of NASSCOM Foundation in October 2010. As part of the social development arm of NASSCOM, Rita aims at strengthening the efforts of the IT Industry towards inclusive growth, building strategic relationships and establishing effective linkages between industry... Read More →


Friday February 14, 2014 12:00pm - 1:00pm IST
Grand Salon Hotel Grand Hyatt, Mumbai

12:30pm IST

Networking Lunch
Friday February 14, 2014 12:30pm - 1:30pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

1:15pm IST

Digital Transformation in Healthcare and Life Sciences
Speakers
avatar for Rachael Stormonth

Rachael Stormonth

Sr. Vice President, NelsonHall
Rachael is Senior Vice President Research at NelsonHall. As well as her research management responsibilities, she is also sought after by clients for a variety of custom research and advisory engagements. Rachael is widely recognized to have a close understanding of individual vendors... Read More →


Friday February 14, 2014 1:15pm - 2:15pm IST
Boardroom I Hotel Grand Hyatt, Mumbai

1:30pm IST

Embedding Inclusion: Challenges and Mitigation of Inclusion at workplace
Limited Capacity seats available

There is a business case for hiring persons with disabilities and several companies are testimony to demystifying Inclusion of Persons with Disabilities at workplace. However as we all know, there are challenges relating to sourcing persons with disabilities, inclusion within the organization after hiring the person with disabilities and career progression that impedes successful integration of such individuals at workplace.
The discussion will facilitate a deeper understanding on some of the challenges relating to Sourcing, Inclusion and Career progression of Persons with Disabilities and efforts of companies who have been successful in identifying solutions to address these.
Format:
• 8 minute presentation and 7 minutes Q&A time for each inclusivity practioner
• 5 minutes to open the discussion and 10 minutes wrap-up by the session

Moderators
avatar for Lakshmi Rebecca

Lakshmi Rebecca

Founder, Red Bangle: Online Talk Show Host ‘Chai with Lakshmi’
Lakshmi Rebecca is an award-winning filmmaker and talk show host. She directs and anchors an online talk show called ‘Chai with Lakshmi’, and is the founder of Red Bangle - a boutique film production house in Bangalore. Lakshmi's work on www.chaiwithlakshmi.in features people... Read More →

Speakers
avatar for Dr. Meenu Bhambani

Dr. Meenu Bhambani

Head Global CSR & Diversity & Inclusion, MphasiS
Dr. Meenu Bhambhani is the head of Global Corporate Social Responsibility and Diversity & Inclusion at MphasiS, Bangalore. She is a person with disability herself, a professional in the area of disability and human development with fifteen years of experience, specialized in disability... Read More →
avatar for Jayakanthan Muthusubramanian

Jayakanthan Muthusubramanian

Head Talent Development and D&I for Global Operations Centers, Thomson Reuters
Jayakanthan (Jay) has a total of over 14 years of experience in L&D, Talent Management, OD and Diversity and Inclusion across diverse industries. Jay is currently Head of Talent Development and D&I for Global Operations Centres at Thomson Reuters across Asia, and Europe. He is a... Read More →
avatar for Shankar Narayanan

Shankar Narayanan

SVP & Head HR International Banking Operations, Standard Chartered (Scope International)
Shankar is a Human resource professional, with 20 years of experience in different industry segments. The last 9 years have been with Standard Charted, Scope International Private Limited, Chennai in various roles in the HR function. He is an English Literature graduate from Loyola... Read More →


Friday February 14, 2014 1:30pm - 2:30pm IST
Grand Salon Hotel Grand Hyatt, Mumbai

1:30pm IST

Transformation to Transfiguration: Innovation Gives us a Brand New Identity
Cost and process efficiencies are table-stakes in the BPM world, where technology underlies analytics and innovation. Partnerships hinge on dramatic changes and those expectations have led to a new identity for industry players. What will this transfiguration spell in the years ahead?

Moderators
avatar for Keshav Murugesh

Keshav Murugesh

Group CEO, WNS Global Services & Chairman, NASSCOM BPM Council
Keshav R. Murugesh serves as the Chief Executive Officer and a member of the Board of Directors of WNS Global Services. Mr Murugesh is also known as an evangelist in the industry. He introduced the first-ever Cyber Crime educational series for the Mumbai Police through WNS and NASSCOM... Read More →

Speakers
avatar for Paramjit Jassal

Paramjit Jassal

SVP – Finance Operations, Universal Music
Paramjit Jassal (PJ) is the Senior Vice President, Finance Operations at Universal Music Group. He is based out of London and has been working with the Universal Music Group since 1999. In his current role, PJ has financial responsibility for UMG’s Corporate Head Offices, International... Read More →
avatar for Srinivas Krishna

Srinivas Krishna

Director – Strategic Deals, Microsoft
Srinivas brings 23 years of professional experience at and, working with, senior management and Boards giving him the breadth of perspective and depth of detail in designing and managing global businesses. Over the past seven years, Srinivas has been involved with Microsoft’s restructuring... Read More →
avatar for Ian Peters

Ian Peters

MD – Residential Energy, British Gas
Ian is Managing Director for Residential Energy at British Gas and Chairman of British Gas Services Ltd. With over 25 years’ experience in a variety of energy and financial services positions, Ian has gained expertise in strategy, marketing, finance and business operations. Ian’s... Read More →


Friday February 14, 2014 1:30pm - 2:30pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

2:00pm IST

Reimagining India: Unlocking the potential of Asia’s next superpower
The nation’s rising economy and burgeoning middle class have earned India a place alongside China as one of the world’s two indispensable emerging markets. At the same time, India’s tech‐savvy entrepreneurs and rapidly globalizing firms are upending key sectors of the world economy. So how can a billion‐plus people work together and mobilise change at a pace that sustains the idea of India? What is India’s true potential, and what can be done to unlock it?

The session would focus on the thought‐provoking strategies and insights provide a roadmap to that future, and are a critical resource for all seeking to understand how India is changing—and changing the world.

Moderators
avatar for Ganesh Natarajan

Ganesh Natarajan

Program Chair, NILF and Vice Chairman & CEO, Zensar
Dr. Ganesh Natarajan is Vice Chairman & CEO of Zensar Technologies, a NASSCOM Top 15 IT Services company that transforms technology and processes for Fortune 500 companies. He is a Board member of the 3.6 billion US Dollar RPG Enterprises and the Vice President of the HBS Club of... Read More →

Speakers
avatar for Vishal Bali

Vishal Bali

Group CEO, Fortis Healthcare
Vishal Bali is currently the Group CEO for Fortis Healthcare Ltd which operates an integrated healthcare delivery network across 10 countries with a human capital strength of more than 20000 people. Vishal brings with him 23 years of experience in building global healthcare delivery... Read More →
avatar for Kris Gopalakrishnan

Kris Gopalakrishnan

Co-founder & Executive Co-Chairman, Infosys
S. Gopalakrishnan is Executive Vice Chairman of Infosys.  Mr. Gopalakrishnan, along with N.R. Narayana Murthy and five others, founded Infosys in 1981. Mr. Gopalakrishnan was voted the top CEO (IT services category) in Institutional Investor’s inaugural ranking of Asia’s top... Read More →
avatar for Rajiv Lall

Rajiv Lall

Executive Chairman, IDFC
Dr. Rajiv Lall is the Executive Chairman of IDFC. He has about three decades of experience with leading global investment banks, multilateral agencies and in academia. His areas of expertise include project finance, private equity/ venture capital, international capital markets, trade... Read More →
avatar for Adil Zainulbhai

Adil Zainulbhai

Senior Adviser, McKinsey & Co.
Adil Zainulbhai is currently Senior Advisor to McKinsey. Heretired as Chairman of McKinsey, India after 34 years atMcKinsey. He spent the last 10 years in India. Prior to returningto India, he led the Washington office of McKinsey and foundedthe Minneapolis office.Over the last 10... Read More →


Friday February 14, 2014 2:00pm - 3:15pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

3:15pm IST

The Filmmaker in the Classroom: 5 Lessons on Leadership
Moderators
avatar for R Chandrasekaran

R Chandrasekaran

Vice Chairman, NASSCOM & Executive Vice Chairman, Cognizant
Chandrasekaran has over 25 years of experience in the global information technology industry. Currently, Chandrasekaran is the Group Chief Executive, Technology & Operations at Cognizant, which is a part of the NASDAQ 100 and S&P 500 indices, and the Fortune 500 list. His experience... Read More →

Speakers
avatar for Dr. Kamal Haasan

Dr. Kamal Haasan

Indian film Actor and Filmmaker
Dr. Kamal Haasan is an Indian film actor, screenwriter, director, playback singer, choreographer and lyricist who works primarily in the Tamil film industry. Dr.Kamal Haasan has won several Indian film awards including four National Film Awards and 19 Filmfare Awards. With seven submissions... Read More →


Friday February 14, 2014 3:15pm - 3:45pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai

3:45pm IST

Networking Tea / Coffee
Friday February 14, 2014 3:45pm - 4:15pm IST
Grand Ballroom I, II, III Hotel Grand Hyatt, Mumbai