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avatar for Raman Roy

Raman Roy

Quatrro Global Services
Chairman & Managing Director

Raman is widely regarded as the Pioneer and “Guru” of the BPO industry in India. He is fondly referred to as the “Father of the Indian BPO Industry”. He has played a pivotal role over the last 16 years in promoting Indian BPOs and proving that India can be a preferred location for Remote Processing.

Raman is a pioneer four times over, having successfully led the BPO initiatives of American Express, GE (now Genpact) and Spectramind (now Wipro BPO) before starting Quatrro in mid 2006. Raman was the CEO of GECIS, the Business Leader for American Express’ BPO business and the Founder and CEO of Spectramind.

Raman is now the Founder, Chairman and Managing Director of Quatrro. Raman conceptualized and implemented the BPO and business strategy for all four companies. Raman launched Quatrro to focus on high end BPO services with a mix of incubation and acquisition led strategies. These have been targeted at the underserved areas with a focus on the uncontested market spaces.

My Speakers Sessions

Friday, February 14
 

9:30am IST

 

My Moderators Sessions

Friday, February 14
 

11:30am IST